About Sentiiment

At Sentiiment, we believe that every customer voice matters. Our mission is to empower businesses with the insights they need to understand their customers better, improve their services, and unlock growth opportunities.

Who We Are

Sentiiment was founded by a team of data-driven innovators and customer experience experts who recognized the power hidden in customer reviews. Too often, businesses overlook the wealth of information in their feedback, missing out on critical opportunities for improvement. Our goal is to bridge that gap by providing businesses with the tools and analysis they need to make sense of their customer feedback – and use it to drive meaningful change.

Sentiiment is more than just a data service. We’re partners in your success, committed to helping your thrive by understanding the true sentiment of your customers.

What We Do

Sentiiment specializes in advanced sentiment analysis of customer reviews. By analyzing feedback from platforms such as Google, Yelp, Facebook, Amazon, and other popular review sites, we provide businesses with a clear picture of how their brand is perceived. Our technology categorizes reviews by sentiment – positive, negative, or neutral – giving you detailed insights that you can act on.

But we go beyond just providing a sentiment score. We offer actionable insights to help you:

  • Identify key drivers of customer satisfaction and dissatisfaction
  • Enhance your products or services based on customer feedback
  • Address negative experiences before they impact your reputation
  • Empower your team to make data-driven decisions

Whether you’re looking to boost customer loyalty, increase sales, or simply stay ahead of the competition, Sentiiment is here to help you every step of the way.

Our Vision

We envision a future where businesses of all sizes can fully harness the power of customer feedback. No more guesswork, no more assumptions – just clear, actionable insights that help you understand what your customers need and how to give it to them.

Our Values

  • Power to Our Customers
    • We put our customers and their customers at the heart of everything we do. Our goal is to help build a stronger relationships and a leading reputation by truly understanding your customer base – and ultimately giving you power in controlling your future.
  • Data-Driven
    • We believe in the power of data. Every insight we deliver is backed by thorough analysis, helping you make smart decisions with confidence.
  • Partnership in Success
    • Your success is our success. We’re here to provide our customers with the insights and support our customers need to grow their business and become their market leader in customer experience.

Why We’re Different

Sentiiment isn’t just about providing numbers and charts. We’re about giving you meaningful insights that you can act on right away. Our platform is intuitive, easy to use, and designed to give you the answers you need without the complexity.

Meet the Team

Our team is made up of passionate professionals from diverse backgrounds, including technology management, communications, and business strategy. We bring years of industry expertise and a shared passion for helping businesses thrive by leveraging customer sentiment.

Let’s Grow Together

We’re excited to partner with businesses like yours to help you understand your customers better and build your brand. Join the many businesses that have already benefited from Sentiiment’s cutting-edge analysis and personalized support. We’ve helped accountants, lawyers, cabinet makers, Amazon sellers, Restaurants, dentists, doctors, hotels, and many other businesses become leading brands in their markets.

Ready to discover the hidden value in your customer reviews? Contact us today or get started with a sentiment analysis!